Drive self-serve, lowering support costs and improving satisfaction. Dewstack simplifies creating robust, discoverable FAQs.
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Well-crafted frequently asked questions (FAQs) pages enable users to self-serve for instant answers, lowering support costs by reducing repetitive contacts. Maintaining comprehensive, up-to-date FAQ documentation strengthens any customer service strategy.
"By shifting 20% of support contacts to FAQs, we decreased case volume while boosting CSAT with faster answers." - Carmen Wu, Customer Service Director at Safari Tech
š 24/7 Availability Ā ā”ļø Faster resolution Ā šø Lower Support Costs
š Lower support volume Ā š Higher customer satisfaction
With Dewstack's unique combination of intelligence, collaboration, customization, and distribution capacities, creating comprehensive frequently asked questions( FAQs ) pages that deliver value is easier than ever.
Once created in Dewstack, FAQs can embed natively or plug into help centers, community forums. Expand reach.
From refining clarity, adjusting tone, language translation to boosting SEO, Page Assist ensures your FAQ content shines brilliantly
The bot registers commonly asked questions and provides responses by referencing FAQs. Handles volume at scale.
Subject matter experts across departments can co-create FAQ content with permissions. Results in high quality.
Make FAQ content searching super easy for your users via the intelligent full text search or the powerful AI-based Ask a question
The WYSIWIG editor gives you the super power to import FAQ content in various file formats, embed content from 100+ platforms and format / structure it beautifully.
Configure and enable a beautiful landing page highlighting all your collections.
Maintain order via collections and pages. Move them up and down the structure via drag n drop.
Make content searching super easy for your users via the intelligent full text search or the powerful AI-based Ask a question
The WYSIWIG editor gives you the super power to import content in various file formats, embed content from 100+ platforms and format / structure it beautifully with unlimited options.
Customize your knowledge base as per your brand be it colors, logo, favicon, sections or just about anything. All as DIY( Do-It-Yourself) and with live preview.
Train your content via our proprietary AI model and enable a chatbot anywhere to answer questions on your knowledge base content.
"Dewstack just serves perfectly to launch the project in less than a week where before I struggled with a code developer for half a year without good results. I love the import from Word which saves me probably month of time on copy-pasting and formatting content, heads up!!"
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Adjunga Nossin
Creator of CONNECT CRM
"Sometimes the simple looking tech has had a lot of 'thinking, planning and coding' to make it seem simple - end result, great for us and great for our clients. Keep on building guys."
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Steve Rushton
Founder at Travel Marketing Systems
"We have found Dewstack to be an excellent tool for developing online documentation for our platform. We are a startup and needed a minimalist and elegant solution for hosting our FAQs, terms and conditions, and privacy policies. Dewstack met our requirements in all respects"
Randeep Sudan
Founder and CEO | Multiverz
"This app worths much beyond the current price.It is easy to use and comprehensive.The unlimited workspace feature in the higher tier package is wonderful."
Ahmed Negida
Physician-Scientist, Research Fellow at Harvard Medical School
"We were using multiple tools for our documentation needs, which was causing a lot of confusion and inefficiencies. Dewstack has helped us streamline everything into one platform. The ability to embed content from other platforms has also been a big help, as we can bring in information from various sources now"
Sara Jane
Operations Manager at Llamaray solutions
"As a freelancer, I've tried many documentation tools, but none have come close to Dewstack. It's highly customizable, and I can easily collaborate with my clients to create the perfect documentation. Plus, the option to host on my own domain gives me complete control over my work. "
John D'mallo
Freelance Technical Writer
"As a solo entrepreneur, I was looking for a simple and affordable solution for my documentation needs. Dewstack is so easy to use, and I was able to get my documentation up and running in no time. The ability to host on my own domain and the free SSL certificate were also a big selling points for me."
Chris Dolan
Solopreneur & Freelancer
Everything you need to build a simple, powerful and intelligent documentation
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