Dewstack vs Document360: Knowledge Base Platform Comparison
Compare Dewstack and Document360 side-by-side. See how these knowledge base platforms differ in features, pricing, and capabilities.
Dewstack vs Document360
Looking for a Document360 alternative? Here's an honest comparison to help you decide.
Overview
| Aspect | Dewstack | Document360 |
|---|---|---|
| Best For | Small-mid teams, quick setup | Large enterprises, complex workflows |
| Starting Price | $39/mo | $99/mo |
| Setup Complexity | Minutes | Days (more configuration) |
| Enterprise Features (SSO, etc.) | Limited | Yes |
| AI Capabilities | Extensive | Yes |
Pricing Comparison
| Plan | Dewstack | Document360 |
|---|---|---|
| Entry Paid | $39/mo (Starter) | $99/mo (Startup) |
| Mid Tier | $89/mo (Pro) | $249/mo (Business) |
| Projects at Entry | 5 projects | 1 project |
Feature Comparison
Content Creation
| Feature | Dewstack | Document360 |
|---|---|---|
| Rich text editor | Yes (WYSIWYG) | Yes |
| AI documentation creation (upload doc, get docs) | Yes | No |
| AI template creation (describe, get structure) | Yes | No |
| Page Assist (AI-powered editing) | Yes | Limited |
| Screen capture to docs | Yes (Doc Sync) | No |
| Article templates | Yes | Yes |
| Version history | Yes | Yes |
Access & Permissions
| Feature | Dewstack | Document360 |
|---|---|---|
| Collection-level access control | Yes | Yes |
| SSO (Okta, Azure AD) | No | Yes (Enterprise) |
| Role-based permissions | Yes | Yes (Advanced) |
| Approval workflows | Basic | Yes (Multi-stage) |
Content Ingestion
| Feature | Dewstack | Document360 |
|---|---|---|
| Browser extension (capture web content) | Yes | No |
| Bulk import (ZIP with PDF, DOCX, MD, HTML) | Yes | Limited |
| CSV/data file import | Yes | No |
| Import from Notion | Yes | Yes |
| Import from Confluence | Yes | Yes |
| Import from Google Docs | Yes | Limited |
| AI structures imported content | Yes | Limited |
| Slack integration | Yes | No |
AI & Automation
| Feature | Dewstack | Document360 |
|---|---|---|
| AI chatbot for users | Yes (SmartDocs) | Yes (Eddy AI) |
| AI content generation | Yes | Yes |
| Auto-translation | No | Yes (50+ languages) |
| Embeddable AI widget | Yes | Yes |
Customization
| Feature | Dewstack | Document360 |
|---|---|---|
| Landing page customization | Yes (full DIY) | Yes |
| Branding | Yes | Yes |
| Custom CSS/JS | Limited | Yes (Business+) |
| Custom domain | Yes (free SSL) | Yes |
Analytics & Insights
| Feature | Dewstack | Document360 |
|---|---|---|
| Page views & unique visitors | Yes | Yes |
| Search analytics | Yes | Yes |
| Content health scoring (AI) | Yes | Limited |
| Reader feedback tracking | Yes | Yes |
| AI content insights | Yes | No |
| Historical data (up to 180 days) | Yes | Yes |
| Zero-result search detection | Yes | Yes |
What Sets Dewstack Apart
For teams comparing against Document360 specifically:
- Ingest content from anywhere - Browser extension, CSV, PDF, Word, and multiple platforms. Aggregate all your content in one place.
- AI makes sense of it - AI structures and organizes imported content. No manual cleanup required.
- Internal + external hosting - Same platform serves your team and your customers with collection-level access control.
- Faster time to launch - Get your documentation site live in minutes, not days.
- More projects included - 5 projects at entry level vs 1. Better value for agencies or multi-product teams.
Where Document360 Excels
- Enterprise SSO - Native integration with Okta, Azure AD, and other identity providers.
- Auto-translation - Built-in translation to 50+ languages for global documentation.
- Advanced workflows - Multi-stage approval processes for regulated industries.
- Custom CSS/JS - Full control over styling and behavior for enterprise customization.
The Bottom Line
Document360 is built for larger enterprises with complex requirements—SSO, auto-translation, multi-stage approvals. It's powerful but comes with a steeper learning curve and higher price point. Dewstack takes a different approach: ingest content from anywhere (browser extension, CSV, documents), let AI structure it, and host it for internal teams or external customers. If you need enterprise governance features, Document360 delivers. If you want to aggregate content from multiple sources and serve both audiences without complexity, Dewstack gets you there fast.
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