Dewstack vs Confluence

Looking for a Confluence alternative for customer-facing docs? Here's an honest comparison.

Overview

AspectDewstackConfluence
Best ForCustomer-facing documentationInternal team wikis
Pricing ModelFlat monthlyPer user
Public SitesBuilt-in, beautifulRequires configuration
Atlassian EcosystemNoYes (Jira, Trello)
AI CapabilitiesExtensiveLimited

Pricing Comparison

PlanDewstackConfluence
Free Tier7-day trialYes (up to 10 users)
Entry Paid$39/mo (Starter)$6.05/user/mo
10-Person Team$89/mo (Pro)~$60.50/mo
25-Person TeamCustom~$151/mo

Confluence's per-user pricing scales with team size. Dewstack's flat pricing stays predictable.

Feature Comparison

Content Creation

FeatureDewstackConfluence
Rich text editorYes (WYSIWYG)Yes
AI documentation creation (upload doc, get docs)YesNo
AI template creation (describe, get structure)YesNo
Page Assist (AI-powered editing)YesLimited (Atlassian Intelligence)
Screen capture to docsYes (Doc Sync)No
TemplatesYesYes (extensive library)
Macros/WidgetsLimitedYes (extensive)

Customer-Facing Features

FeatureDewstackConfluence
Beautiful public doc siteYes (built-in)Requires setup
AI chatbot for usersYes (SmartDocs)No
User feedback collectionYesNeeds apps
SEO optimizationYesLimited
Custom domainYes (free SSL)No (Cloud)

Access & Permissions

FeatureDewstackConfluence
Collection-level access controlYesSpace-level
Role-based permissionsYesYes (detailed)
Guest accessYesYes

Content Ingestion

FeatureDewstackConfluence
Browser extension (capture web content)YesNo
Bulk import (ZIP with PDF, DOCX, MD, HTML)YesLimited
CSV/data file importYesNo
Import from ConfluenceYesN/A
AI structures imported contentYesNo
Jira integrationYes (import)Yes (native, deep)
Slack integrationYesLimited
Self-hosted optionNoYes (Data Center)

Customization

FeatureDewstackConfluence
Landing page customizationYes (full DIY)Limited
BrandingYesYes
Custom CSSLimitedYes (with apps)

Analytics & Insights

FeatureDewstackConfluence
Page views & unique visitorsYesYes
Search analyticsYesLimited
Content health scoring (AI)YesNo
Reader feedback trackingYesNeeds apps
AI content insightsYesNo
Historical data (up to 180 days)YesLimited
Zero-result search detectionYesNo

What Sets Dewstack Apart

For teams comparing against Confluence specifically:

  • Ingest content from anywhere - Browser extension, CSV, PDF, Word, Confluence export. Aggregate scattered content into one place.
  • AI makes sense of it - AI structures and organizes imported content. Perfect for migrating messy Confluence spaces.
  • Internal + external hosting - Same platform serves your team and your customers. Confluence is internal-first.
  • Collection-level access - Control which clients see which documentation based on their plan or relationship.
  • Predictable pricing - Flat monthly vs per-user costs that grow with your team.

Where Confluence Excels

  • Atlassian ecosystem - Native Jira, Trello, and Bitbucket integration. If you're already in Atlassian, it's seamless.
  • Internal wikis - Built for team collaboration, institutional knowledge, and internal processes.
  • Macros and widgets - Extensive library for embedding content, diagrams, and dynamic elements.
  • Self-hosted option - Data Center deployment for organizations with strict data residency requirements.
  • Permissions depth - Granular space, page, and user-level permissions.

The Bottom Line

Confluence is an excellent internal wiki, especially for teams already using Jira and other Atlassian products. Its macro system and deep integrations make it powerful for internal documentation. Dewstack takes a different approach: ingest content from anywhere (browser extension, CSV, documents, Confluence itself), let AI structure it, and host it for internal teams or external customers. If you need an internal wiki with deep Atlassian integration, Confluence is hard to beat. If you want to aggregate content from multiple sources and serve both internal and external audiences, Dewstack is built for that.

Try Dewstack Free for 7 Days | View Pricing